Delivery 

Shipping-Delivery and Return
Q: How much does the shipping cost?
A: Standard shipping is $ 11.99 on all orders shipped within Costa Rica.
Q. Is PC GAMING CR shipped internationally?
A: Orders placed on PCGAMINGCR.com are sent nationally and internationally.
Q: How does the delivery of the cargo work?
A: If your order is delivered by freight, the sender will contact you by phone 1-3 days before arrival to schedule your delivery. Deliveries through the shipment of cargo will be delivered between 9:00 a.m. and 5:00 p.m.
Q: When will my order be shipped?
A: Most orders are shipped in 1-2 business days and must arrive within 1 to 18 business days. Depending on the type of processing selected:

Processing time: Immediate Bank Transfer

Processing time of Payment: paypal 7 business days

Processing time of Payment: Pagadito 7 working days

If you have any questions or do not receive your order as expected, please contact our Customer Service team.

Q: What is the status of my order?
A: If you have your order number, you can see the status of your order on our order status page. You can also call, send an email or chat live with us to check the status of your PCGAMINGCR order.
Q: Where can I find my order number?
A: Your order number is a 6-digit number preceded by the letters "O". You can find your order number on the confirmation page at the end of the purchase process, in the confirmation emails you received after making your purchase and in the shipping list that came with your shipment.

Warranty

All our products have a 1 year warranty against defects
manufacturing.

Replacement Instructions
In order for PC GAMING CR to effectively process your Warranty request, it is essential to return everything that was shipped in the original order with each returned product. This may include but is not limited to manuals, software, cables, complete original packaging, and any included items or included gifts.

Physical damage and / or physical modifications will void the return policy of any PC GAMING CR product. This includes, but is not limited to, physically damaged CPUs that are burned, chipped, cracked, or have bent and / or missing pins. All physically damaged notification will be returned to the customer and the return policy will be null and void.

For the guarantee can be applied the client must
present proof of purchase
Will not be covered by electronic warranty or mechanical damage
negligence damage, intentional damage or operator error, and damages
physicists who are seen to have been caused by misuse by the
customer, damages caused by failures in the
national premises or variations caused by the natural elements of
electrical installation.
The warranty is not valid if the model or number
The serial number of the product has been modified, modified or is illegible.

PC GAMING CR You received your RMA and processed it accordingly. Please allow 2-5 business days for processing once we receive your return. You will be kept updated on the status of the RMA by email with the same order number.

Contact the manufacturer directly for more information.


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